Refund Policy

RETURNS
Will Donaldson Art does not accept returns or offer exchanges.


REFUNDS
Artwork arrived late
Artwork is shipped via USPS, UPS, or FedEx within one week of receiving an order.

Should artwork need to be shipped out late for any reason, we will contact you prior to shipping the piece to determine whether you would like to cancel the order.

Should artwork be shipped out on time but arrive later than the delivery service's estimated arrival date, we cannot offer a refund. Please keep in mind when ordering that delivery windows may be extended during peak holiday season.


Artwork arrived damaged
If any piece is damaged at the time you receive it, please contact us promptly. We may offer you a refund, alternate artwork of comparable value, or a re-painted original intended to closely match the piece you purchased.